Frequently Asked Questions

Frequently Asked Questions

How do I place an order?

To order an item, simply add product to basket and then pay for it with the payments option available at checkout (ex. bank cards, credit cards, PayPal, Wings).

What shipping methods are available?

Shipping within Cambodia

Shipping in Cambodia is free for purchases of $50 or more. Orders is normally ship within 1 business day if products are in stock. For special order item can take a few weeks.

International Shipping

International customers will receive their orders up to 4 weeks and normally ship using EMS unless requested an expedited shipping with FedEx, UPS, DHL for an extra charge.

How long will it take to get my order?

Customers can received their orders within 1-2 days for Cambodia. International orders will take up to 4 weeks for delivery.

How do I track my order?

Track your by login to your account and click Order

Who should I contact if I have questions?

If you have a question about your account you may submit your enquiry using our Contact Us form. For questions about your orders, please contact the Seller directly.

Do I need an account to place an order?

You don’t need an account to place an order. Simply check out as Guess. Have a registered account on give you many benefits and advantages. It cost nothing to register.